Our privacy policy is here to reassure you about the personal data we collect from you and the ways that we use it. Please read it carefully.
The data controller is Torus Homes, referred to throughout this policy as ‘we’ or ‘us’.
We collect personal data about our customers to help them buy one of our homes. We take the security of any personal information you give us very seriously. This privacy policy has been created to help you understand:
Personal data we collect
If you’re interested in buying one of our new homes, the information we collect helps us make that happen.
When you use our website
If you use our website to contact us for more information or to arrange a viewing we collect your name and email address so we can get back in touch with you.
If you decide that you’d like updates about our new homes and developments, we collect your email address. We will only use this to email you about sites, homes or events you might be interested in.
If you reserve one of our new homes
The information we collect from you at this point is to assess your eligibility for shared ownership or Help to Buy. This may include your:
- Name, address and contact details: phone, email, current address
- Your status: eg. first time buyer, current home owner
- Details of development you’re interested in
- Location connection details if required to qualify for property
- Age
- Income and financial details: savings, proof of deposit, bank statements
- Details of anyone who will be living with you
- Lender details
- Mortgage offer
- Name of Independent Financial Advisor (IFA). Info from IFA re maximum amount of money you can borrow
- Solicitor details
- Landlord reference
- Bank details: to take reservation fee and set up Direct Debit for rent payments on sale completion
When you browse our website
We may collect non-personal information about users whenever they interact with our site. You cannot be identified by this data, which may include: information about your browsing behaviour and the type of device you’ve used to access our site (including the make, model and operating system, IP address and browser type).
Why do we collect this data?
The personal data you provide us with helps us:
- Ensure that you qualify for shared ownership
- Enables us to complete the sale of the property
- Assess demand for specific areas or property types
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Changes to this privacy policy
Torus has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:
E: newhomes@wearetorus.co.uk
Registered office: Helena Central, 4 Corporation Street, St Helens, Merseyside WA9 1LD
This policy was updated June 1st 2018